Kettler Promotes Kimberly Ramsey to Executive Vice President of Property Management Operations

McLean, Va.-based Kettler has promoted Kimberly Ramsey to Executive Vice President of Property Management Operations, the company announced Sept. 14, 2026. The elevation expands Ramsey's responsibilities across a multifamily management platform that has grown by more than 42% during her tenure with the firm.

Expanded Role and Responsibilities

In her new position, Ramsey will oversee service operations, community operations, property marketing, and learning and development across Kettler's multifamily portfolio. She will also continue to lead Kettler's Central Business Office, a department she helped develop to centralize administrative functions and allow on-site teams to concentrate more directly on community operations and resident experience.

Ramsey previously held the title of Senior Vice President of Operations, in which she oversaw the operations and national growth of the firm's property management portfolio. During that period, she helped build a leadership structure of vice presidents, directors, and regional property managers while supporting portfolio growth from 19,000 units to more than 27,000 units.

"Kimberly understands that exceptional property management starts with strong teams that have the tools and support to focus on their residents," said Cindy Fisher, President of Kettler. "She has played an important role in strengthening our operations as our portfolio has grown, while continuing to adapt to changing markets and customer expectations. Her collaborative leadership and ability to turn operational challenges into better experiences for both our team members and residents make her the right person to lead this next chapter."

Ramsey's Background and Tenure at Kettler

Ramsey joined Kettler in 2018 following regional property management positions at Greystar, where she oversaw a diverse portfolio of owned and managed assets in Maryland and Virginia. Earlier in her career, she held several roles at Archstone, specializing in leadership development, needs analysis, training strategy, and customer experience.

"I've had the opportunity over the past eight years to help build this platform alongside an incredibly talented team, and I'm proud of what we've accomplished together," Ramsey said. "Kettler has become home to me, and this new role allows me to continue investing in our people and finding better ways to serve our residents, communities, and clients."

Portfolio Growth and Operating Context

The promotion comes as Kettler's managed multifamily platform has expanded by more than 8,000 units since Ramsey joined the firm, representing growth of approximately 42% over that period. The scale increase places greater operational demands on centralized systems, staffing infrastructure, and resident-facing processes — areas that fall directly within Ramsey's expanded remit.

The broader apartment market is navigating a period of modest rent growth and elevated competition for residents. The U.S. average apartment vacancy rate declined 20 basis points to 5.7% in the first half of 2026, while average rents increased 1.2% during the same period. National asking rents rose 1.5% year over year in the second quarter of 2026, up from 1.1% in the first quarter, marking the first acceleration following a softening trend that began in mid-2025. Operators across the industry have broadly prioritized occupancy over aggressive rent increases, particularly in markets with substantial new supply.

New apartment supply is also beginning to moderate. Trailing annual deliveries fell to slightly more than 380,000 units by the first quarter of 2026, approximately 30% below the prior year, and multifamily construction starts are running roughly 55% below their 2022 peak. That deceleration is expected to ease competitive pressure on existing communities over time, though recently delivered units continue to compete for residents in many markets.

Operational Priorities in a Competitive Environment

Ramsey's responsibilities align closely with the areas where multifamily performance is most directly controllable in the current environment. Centralizing back-office functions through the Central Business Office is designed to reduce duplicated work at individual communities and free on-site personnel to focus on leasing, renewals, maintenance coordination, and resident service. Property marketing and learning and development take on added importance when leasing velocity is affected by concessions and competing new deliveries, and when a management platform is scaling across multiple regions and requires consistent operating standards.

First-half 2026 apartment absorption was the second-best first half on record, with improving occupancy and healthy resident retention reported across the sector. For a platform of Kettler's scale, resident retention can reduce vacancy loss, turnover costs, and concession spending — outcomes that become more consequential when rent growth is limited.

Kettler is a nationally recognized real estate investor, developer, and property management company headquartered in McLean, Virginia.

Sources

Kettler — KETTLER Promotes Kimberly Ramsey to Executive Vice President of Property Management Operations (Sept. 14, 2026)